FREQUENTLY ASKED QUESTIONS

Below are some questions we get asked about assessments, so it's worth checking if you are looking for something specific. If you can not find what you are looking for, please get in touch with us at assessment@treasurers.org so that we can help you out.

BOOKING YOUR ASSESSMENT

Do I have to book an assessment?

Yes, you will need to complete an online assessment booking form and pay a fee for each assessment you wish to take.

Please book your assessment by the published dates, as we are unable to accept any bookings after the deadline. If you miss a particular deadline, you will need to book on the next exam session, once the booking window opens.

View assessment dates and book

 

Do I need to be an ACT member to book and sit an assessment?

You do need to hold some form of membership of the ACT whilst you study an ACT qualification or take an ACT Assessment.

The type of membership you need to hold will depend on which qualification you are studying for.

Treasury qualifications

Certificate in Treasury Fundamentals – Student member
Certificate in Treasury – Student member
Diploma in Treasury Management – Affiliate member or a student member if you have transferred over from the old qualifications or you have come through the direct entry route
Advanced Diploma in Treasury Management – Associate member or a student member if you have come through the direct entry route

Cash qualifications

Award in Cash Management Fundamentals – Student member 
Certificate in International Cash Management – Student member

You cannot book or take an assessment if your membership is not up to date. If you would like to speak to us about your memebrship, please get in touch with us at membership@treasurers.org

 

What happens if I miss the assessment booking deadline?

It is very important you book your assessment by the published dates, as we are unable to accept any bookings after the deadline.

If you miss a particular deadline, you will need to book on the next exam session, once the booking window opens.

View assessment dates and book

 

ASSESSMENT SYSTEMS AND INVIGILATION

What is Surpass?

Surpass is the online assessment system used by our candidates to sit their assessments.

You can watch a video here about how the system works.

 

Who are ProctorExam?

ProctorExam delivers the online invigilation software that is used for the online assessments. 

You can watch a video here about how it works.

 

What is a Proctor?

A proctor is an American term for an invigilator.

 

When I book my assessment does that mean it is also scheduled in Surpass and ProctorExam?

Yes.

There is no need to schedule your assessment time, this is done automatically for you and you are able to start your exam at any point during the exam window. However, you must ensure you have provided the correct time-zone when making your assessment booking to ensure your exam is available at the planned time.

 

What are the technical requirements for using ProctorExam? 

Details on the technical requirements are available on the on the Assessment Need to know page

SITTING YOUR ASSESSMENT

What do I need to know to take an assessment online?

Information on how to prepare yourself for your online assessment are available on the Assessment Need to know page.

It is extremely important that you read all the information on our web pages and in our emails prior to your exam to ensure you are sufficiently prepared.

 

Do I need Photo ID to sit my online exam?

You will need to show photo ID during the check in process of your exam. You will be asked to hold up the photo ID to the webcam or show it to the live proctor.

Accepted IDs include:

  • a valid passport or travel document
  • driving license
  • identity card.

If you do not show your ID or it is not a valid ID, you will be disqualified, and you will need to re-take your exam.

 

How long will my exam be?

Certificate in Treasury Fundamentals (CertTF)

  • One online multiple-choice exam (MCQ)

Duration: 90 minutes, but please allow an additional 30 minutes for the check in process prior to starting your exam.

Certificate in Treasury (CertT)

  • One online written exam for each unit (five exams in total)

Duration: each exam is two hours, but please allow an additional 30 minutes for the check in process prior to starting your exam.

Diploma in Treasury Management (AMCT)

  • Units 1 and 2 - One online written exam for each unit

Duration: three hours each

  • Units 3, 4A and 4B are submitted assignments (6,000 words each).

Advanced Diploma in Treasury Management (FCT) 

  • One online written exam.

Duration: Four hours, with 30 minutes of reading time. Please allow an additional 30 minutes for the check in process prior to starting your exam.

  • One dissertation submitted online (15,000 - 20,000 words each)

Award in Cash Management Fundamentals (AwardCMF) 

  • One online multiple-choice exam (MCQ).

Duration: Two hours, but please allow an additional 30 minutes for the check in process prior to starting your exam.

Certificate in International Cash Management (CertICM)

  • One online written exam.

Duration: Three hours, with 15 minutes of reading time. Please allow an additional 30 minutes for the check in process prior to starting your exam.

 

Where can I sit my assessment?

You can sit your assessment anywhere using your PC/Laptop providing it meets the minimum requirements as stated on the Assessment Need to know page.

We recommend students do not sit at work, or use a work laptop, due to possible firewall issues. If you choose to sit at work or use a work laptop, it is your responsibility to ensure you have fully tested your equipment in advance to ensure there are no issues prior to and during your exam.

 

Do I need to test my equipment before taking an assessment online?

Yes, you must test your equipment in advance of your exam day.

You will be emailed a link approximately two weeks before your exam window to help test your equipment.

However please read through the Assessment Need to know page to help prepare you in advance of checking your equipment.

 

Can I use my own calculator in an online assessment? 

Yes, you are allowed to take your own calculator in to exam.

Your calculator must meet the requirements stated on the Assessment Need to know page and you will be required to hold up your calculator during the check in process. An on-screen scientific calculator will also be provided as part of the assessment software.

 

How and when do I submit a Diploma in Treasury Management assignment?

You will submit your completed assignment by the published deadline within Surpass.

View assessment dates and submit

 

What will the structure of my assessment be?

The structure of our qualifications allows you to focus on the key subject areas associated with each unit, and importantly, how that knowledge applies to practice.

The assessments for the qualifications have been designed to help develop the skills and competencies associated with treasury roles and as such, for the Certificate in Treasury and the Diploma in Treasury Management each unit will have its own assessment. This will enable you to see your progress as you go, rather than taking just one assessment having completed the studies for an entire qualification.

The assessments for all ACT qualifications will be online and remotely invigilated. This means that you will be able to take your assessments at a place that is convenient to you, so you won’t have to travel to and from exam centres, which will reduce the time, stress and personal costs associated with assessments.

Remote invigilation is probably a new experience for most, but by using screen sharing technology and real-time invigilation, ACT can be assured of a secure exam environment, even if the test is taken in your home, which makes taking an exam more relaxed and certainly more convenient.

 

PREPARING FOR YOUR ASSESSMENT

Are there practice exam papers I can look at?

If you have purchased the online learning, these are available to you in the ACT Learning Academy study site.

Practice papers are also available here - you will need to be a member of the ACT to view them.

 

Where can I get some pre-assessment revision support?

We run Intensive revision workshops and 1-2-1 coaching services for the following qualifications:

If you have any specific questions, please use the forum on the ACT Learning Academy study site or you can use the 'Email your tutor' service. 

 

How and when do I get my pre-seen case study for either the Diploma in Treasury Management Units 1 and 2, the Certificate in International Cash Management or the Advanced Diploma in Treasury Mangement?

Your case study is available no later than two weeks prior to the assessment date. You will receive an email to tell you when it is available.

 

How and when do I get my Diploma in Treasury Management Units 3, 4a and 4B assignment brief?

Your assignment will be available no later than 4 weeks before the deadline date to submit. You will receive an email to tell you when it is available.

 

ATTENDANCE AND DEFERRALS

Can I defer an assessment?

We do not accept deferrals, you choose to opt in to take your assessment when you are ready.

 

Do I have to pay again to retake an assessment if I can’t attend?

Yes, you will need to complete the online assessment booking form and pay the relevant fee.

 

RESULTS

Do I have to pay again to retake an assessment if I fail?

Yes, you will need to complete the online assessment booking form and pay the relevant fee.

 

How and when will I receive my assessment results?

Treasury qualifications

Certificate in Treasury Fundamentals 
You will receive a provisional indication of pass or fail on screen at the end of the assessment.
Your confirmed result will be available for you 5 working days after the final exam in the exam window.

Certificate in Treasury, the Diploma in Treasury Management and the Advanced Diploma in Treasury Management 
Your results will be marked and moderated before receiving an email notifying you that your results are available.
Published result dates are available here.

Cash qualifications

Award in Cash Management Fundamentals
You will receive a provisional indication of pass or fail on screen at the end of the assessment.
Your confirmed result will be available for you 5 working days after the final exam in the exam window.

Certificate in International Cash Management
Exam for Units 1 and 2:
You will receive a provisional indication of pass or fail on screen at the end of the assessment.
Your confirmed result will be available for you 5 working days after the final exam in the exam window.
Exam for Units 3 to 7:
Your results will be marked and moderated before receiving an email notifying you that your results are available.
Published result dates are available here.

 

When do I see my results on the website?

If you agree to your details being published on our website, these will be published within two weeks of the result release date. You will receive an email to confirm how you would like to see your name and organisation appear on the webpage one week after the exam results are released.

 

AFTER YOUR ASSESSMENT

When do I apply for Post Assessment Feedback (PAF)?

You can apply for a PAF from the time you receive your results for the Certificate in Treasury Management, the Diploma in Treasury Management, the Advanced Diploma in Treasury Management and the Certificate in International Cash Management Units 3-7 only.

We recommend applying for a PAF only once you have reviewed the past paper.

Due to the nature of multiple choice assessments (applicable to the Certificate in Treasury Fundamentals and the Award in Cash Management Fundamentals) we do not provide PAFs for these assessments.

You can find more information on the process on our Post Assessment Services here.

 

How do I order my transcript or replacement certificate?

You can order your transcript or replacement certificate by using our booking forms for either service.

You can find more information on the process on our Post Assessment Services here.